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Alameda Kids Resource Directory


Agency name:

Family Paths, Inc.

Program name:

FAMILY PATHS PARENT SUPPORT HOTLINE: 1-800-829-3777

Program Last Updated: 06/15/2017

This information has not been updated in 90 days. Please check with this agency to see if any changes have occured to this program information

Program AKA (also known as): FORMERLY KNOWN AS PARENTAL STRESS SERVICE

Program Description: The Parent Support Hotline (800-829-3777; 510-893-5444) offers assistance to families and caregivers of children 0-18 years of age, and is open 24 hours a day, 7 days a week. The hotline is staffed by professional and volunteer counselors, who support parents and caregivers around a variety of parenting issues. Counselors are available to talk with parents about their stress and worries parenting infants, children, and teenagers as well as other family stresses or concerns. The hotline is also there for families in crisis, experiencing high stress, or needing assistance finding community resources or signing up for services offered through Family Paths, such as psychotherapy for children and caregivers, parent education classes, group for women, yoga and group for children. Hotline counselors are trained to supportively listen to callers’ needs, and help callers explore options for their situation. The hotline serves Alameda County parents and caregivers from all backgrounds, incomes, and family structures with respect, integrity, compassion, and hope.

Service Address: 1727 Martin Luther King Jr. Way, Suite 109, Oakland, California 94612
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Program Contact(s):

  • Name: Juli Rositas MPA, MsEd
    Title: Family Support Program Manager
    Phone: (510) 893-9230
    Extension: 234
    Fax: (510) 893-2074
    Address: 1727 Martin Luther King Jr. Way Oakland , CA 94612
  • Name: Kim San Gabriel
    Title: Family Support Program Coordinator
    Phone: 510-893-9230
    Extension: 238
    Address: 1727 Martin Luther King, Jr. Way Oakland, California 94612

Ages Served:

  • 0 months - 12 months
  • 12 months - 18 months
  • 18 months - 24 months
  • 2 years - 3 years
  • 3 years - 4 years
  • 4 years - 5 years
  • 5 years & up
  • Adults
  • Teens

Requirements:

    Other Requirements: Parents/Caregivers with children 0-18 in Alameda County

    Services:

    • Referrals to community resources
    • Parenting education
    • Parent support
    • Basic Needs

    Other Services: telephone counseling

    Location Type:

      Participants:

      • Parents/Caregivers only

      Languages:

      • English
      • Spanish

      Other Languages: Interpretation Service Available

      Genders served:

      • Female
      • Male
      • Trans

      Type of cost:

      • No Fee

      Other Type of Cost: no fee telephone counseling for parents, other caregivers

      Cost payment:

      • No fees

      Target Group: Families in Alameda County

      Required documentation:

      • None

      Preferred documentation:

      • None

      Intake Procedure:

        Other Intake Procedures: Phone Service Only

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