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Alameda Kids Resource Directory


Agency name:

Alameda County Behavioral Health Department

Program name:

ACCESS Alameda County Behavioral Health Care Department 24-Hour Hotline

Program Last Updated: 05/08/2024

This information has not been updated in 90 days. Please check with this agency to see if any changes have occured to this program information

Program AKA (also known as): ACCESS

Program Description: ACCESS Program is a wide point of contact information, screening and referrals for mental health and substance use services and treatment for Alameda county residents. ACCESS hotline is staffed by licensed mental health clinicians for general behavioral health questions and determining eligibility for a range of outpatient services.

Program Website: https://www.acbhcs.org/

Program Contact(s):

  • Agency Name: Alameda County Behavioral Health Department
    Phone: 510-567-8238
    Fax: 510-567-8130
    Address: 2000 Embarcadero Cove, Suite 400 Oakland , CA 94606

Ages Served:

  • 0 months - 12 months
  • 12 months - 18 months
  • 18 months - 24 months
  • 2 years - 3 years
  • 3 years - 4 years
  • 4 years - 5 years
  • 5 years & up
  • Adults
  • Teens
  • 5 years - 8 years

Requirements:

  • Live in certain residence: Alameda County
  • Medi-Cal

Services:

  • Referrals to community resources

Other Services: 24-hour hotline

Languages:

  • Cambodian
  • Chinese
  • English
  • Farsi/Dari
  • Spanish
  • Tagalog
  • Vietnamese

Type of cost:

  • No Fee

Comments about cost: Full Scope Medi-Cal or eligible for Full Scope Medi-Cal

Cost payment:

  • No fees

Intake Procedure:

    Other Intake Procedures: Call 1-800-491-9099