Alameda Kids Resource Directory
Agency name:
Family Paths, Inc.
Program name:
FAMILY PATHS PARENTING STRESS HELPLINE: 1-800-829-3777
Program Last Updated: 06/10/2024
Program AKA (also known as): FORMERLY KNOWN AS PARENTAL STRESS SERVICE
Program Description: The Parenting Stress Helpline (800-829-3777) offers assistance to families and caregivers of children 0-18 years of age, and is open 24 hours a day, 7 days a week. The helpline is staffed by professional and volunteer counselors, who support parents and caregivers around a variety of parenting issues. Counselors are available to talk with parents about their stress and worries parenting infants, children, and teenagers as well as other family stresses or concerns. The helpline is also there for families in crisis, experiencing high stress, or needing assistance finding community resources or signing up for services offered through Family Paths. We offer therapy for children and caregivers, parent education classes, classes for fathers, group for Spanish speaking dads and a group for moms who have experienced trauma. Helpline counselors will make the referrals to these services. Helpline counselors are trained to supportively listen to callers’ needs, and help callers explore options for their situation. The helpline serves Alameda County parents and caregivers from all backgrounds, incomes, and family structures with respect, integrity, compassion, and hope.
Service Address: 1727 Martin Luther King Jr. Way, Suite 109, Oakland, CA 94612
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Program Website: http://www.familypaths.org
Program Contact(s):
- Name: Vanessa Hernandez
Title: Program Coordinator
Phone: 510-380-1741
Extension: 0241 - Name: Kim San Gabriel
Title: Program Manager-Helpline
Phone: 510-380-1738
Extension: 238
Address: 1727 Martin Luther King, Jr. Way Oakland, California 94612
Social Websites:
Ages Served:
- 0 months - 12 months
- 12 months - 18 months
- 18 months - 24 months
- 2 years - 3 years
- 3 years - 4 years
- 4 years - 5 years
- 5 years & up
- Adults
- Teens
- 5 years - 8 years
Requirements:
Other Requirements: Parents/Caregivers with children 0-18 in Alameda County
Services:
- Referrals to community resources
- Parenting education
- Parent support
- Mental Health Services for parents
- Family violence
- Family Counseling services
- Basic Needs
Other Services: telephone counseling
Location Type:
Participants:
- Parents/Caregivers only
- Families
Languages:
- English
- Spanish
Other Languages: Interpretation Service Available
Genders served:
- Female
- Male
- Trans
Type of cost:
- No Fee
Other Type of Cost: no fee telephone counseling for parents & caregivers
Cost Fee: Free
Cost payment:
- No fees
Target Group: Families in Alameda County
Required documentation:
- None
Preferred documentation:
- None
Intake Procedure:
Other Intake Procedures: Phone Service Only
